How nunstargame collects, uses, and protects your personal information.
Last Updated: 1 June 2026nunstargame applies 256-bit SSL encryption, secure password hashing, and access-controlled infrastructure to protect every piece of personal data we hold.
We do not sell your personal data to third parties. Data is shared only with service providers essential to platform operations, payment processing, and regulatory compliance.
Under the Philippines Data Privacy Act of 2012, you have the right to access, correct, and request deletion of your personal data held by nunstargame.
nunstargame collects only the personal data necessary to operate the platform, verify player identity, process transactions, and comply with PAGCOR regulatory requirements.
This Privacy Policy complies with Republic Act No. 10173 (Data Privacy Act of 2012) and all relevant National Privacy Commission (NPC) issuances applicable to online gaming operators in the Philippines.
Any material changes to this Privacy Policy are communicated to registered players in advance. Your continued use of nunstargame after updates constitutes acceptance of the revised policy.
NOTICE: This Privacy Policy ("Policy") explains how nunstargame ("Company," "we," "us," "our") collects, uses, stores, and protects personal information provided by users ("Player," "you," "your") of the nunstargame platform at nunstargame.one. By registering an account or using the Platform, you acknowledge that you have read and understood this Policy and consent to the processing of your personal data as described herein.
1.1 nunstargame is committed to protecting the privacy and personal data of all players who access and use the nunstargame Platform. This Policy sets out the basis on which nunstargame processes personal data, the purposes for which it is used, the parties with whom it may be shared, and the rights available to data subjects under applicable Philippine law.
1.2 This Policy is incorporated into and forms part of the nunstargame Terms & Conditions. By accepting the Terms & Conditions, you also accept this Privacy Policy in full.
1.3 nunstargame operates the Platform in compliance with Republic Act No. 10173, the Data Privacy Act of 2012, its Implementing Rules and Regulations, and all applicable issuances of the National Privacy Commission (NPC) of the Philippines.
2.1 nunstargame acts as the data controller for personal data collected through the Platform. As data controller, nunstargame determines the purposes and means by which personal data is processed.
2.2 nunstargame has designated a Data Protection Officer (DPO) responsible for overseeing compliance with this Policy and applicable data protection legislation. The DPO may be contacted at the email address listed in Section 14 of this Policy.
3.1 Registration Data. When you create a nunstargame account, we collect: full legal name, date of birth, email address, mobile phone number, and a username and password of your choosing.
3.2 Identity Verification (KYC) Data. To comply with PAGCOR regulatory requirements and Philippine anti-money laundering law (AMLA), we may collect: government-issued photo identification (SSS ID, PhilSys national ID, driver's license, or passport), proof of address (utility bill, bank statement), and selfie or video verification as required.
3.3 Financial Data. We collect information necessary to process deposits and withdrawals, including GCash account numbers, Maya account details, bank account identifiers (BPI, BDO, Metrobank), and cryptocurrency wallet addresses. We do not store full payment card numbers.
3.4 Transaction Data. We maintain records of all deposits, withdrawals, bets, game results, bonus activations, and account adjustments associated with your nunstargame account.
3.5 Technical Data. We automatically collect device information, IP address, browser type and version, operating system, referring URLs, session duration, and pages visited when you access the Platform.
3.6 Communications Data. Records of communications between you and nunstargame customer support, including live chat transcripts and email correspondence, are retained for quality assurance and dispute resolution purposes.
3.7 Responsible Gaming Data. Information relating to deposit limits, session limits, self-exclusion requests, and responsible gaming tool activations is recorded to give effect to your instructions and to comply with regulatory obligations.
4.1 nunstargame uses personal data for the following purposes:
5.1 nunstargame processes personal data under one or more of the following lawful bases as recognized under the Data Privacy Act of 2012:
6.1 We Do Not Sell Your Data. nunstargame does not sell, rent, or trade personal data to third parties for their own marketing purposes.
6.2 Service Providers. We share personal data with third-party service providers who assist in operating the Platform, including: payment processors (GCash, Maya, banking partners), game software providers, KYC and identity verification services, IT infrastructure and hosting providers, and fraud detection services. All service providers are contractually bound to process data only on nunstargame's instructions and to maintain appropriate security standards.
6.3 Regulatory Authorities. nunstargame discloses personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission, and other Philippine regulatory authorities when required by law or pursuant to a valid legal order.
6.4 Self-Exclusion Registers. Where required by PAGCOR or applicable regulations, account data relating to self-excluded players may be shared with national self-exclusion registers to prevent registration with other regulated operators.
6.5 Business Transfers. In the event of a merger, acquisition, or sale of assets, personal data may be transferred to the acquiring entity subject to equivalent privacy protections.
7.1 nunstargame uses cookies and similar tracking technologies to operate and improve the Platform. Cookies are small data files stored on your device when you visit the Platform.
7.2 nunstargame uses the following categories of cookies:
7.3 You may manage cookie preferences through your browser settings. Disabling certain cookies may affect Platform functionality.
8.1 nunstargame retains personal data for as long as necessary to fulfill the purposes described in this Policy, comply with legal obligations, resolve disputes, and enforce agreements.
8.2 Account data is retained for a minimum of five (5) years following account closure, consistent with Philippine AMLA record-keeping requirements. Transaction records are retained for a minimum of ten (10) years for regulatory compliance.
8.3 Communications data, including customer support records, is retained for three (3) years from the date of the last interaction unless a longer retention period is required for dispute resolution.
8.4 Where personal data is no longer required for any lawful purpose, nunstargame will securely delete or anonymize such data.
9.1 nunstargame implements a comprehensive set of technical and organizational security measures to protect personal data against unauthorized access, disclosure, alteration, and destruction:
9.2 Despite these measures, no internet transmission or electronic storage system is 100% secure. nunstargame cannot guarantee absolute security but is committed to maintaining industry-standard protections and responding promptly to any security incidents.
9.3 In the event of a personal data breach that poses a risk to your rights and freedoms, nunstargame will notify affected players and the National Privacy Commission in accordance with the requirements of the Data Privacy Act of 2012.
10.1 As a data subject under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by nunstargame:
Request a copy of the personal data nunstargame holds about you, together with information about how it is used and shared.
Request correction of inaccurate or incomplete personal data. Many details can be updated directly in your account settings.
Request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, subject to legal retention obligations.
Object to processing of your personal data for direct marketing purposes. You may opt out of marketing communications at any time.
Request a copy of personal data you have provided to nunstargame in a structured, commonly used format where technically feasible.
Lodge a complaint with the National Privacy Commission (NPC) if you believe nunstargame has processed your personal data in violation of the Data Privacy Act of 2012.
10.2 To exercise any of the above rights, contact nunstargame's Data Protection Officer at [email protected] (plain text — not a clickable link). nunstargame will respond to data subject requests within fifteen (15) working days of receipt.
11.1 The nunstargame Platform is strictly intended for persons who are 21 years of age or older. nunstargame does not knowingly collect or process personal data from individuals under the age of 21. 21+
11.2 If nunstargame becomes aware that personal data has been collected from a person under 21 years of age, such data will be deleted immediately and the associated account will be permanently closed.
11.3 If you believe a minor has registered an account on the Platform, please contact nunstargame support immediately at [email protected].
12.1 The nunstargame Platform does not contain links to third-party websites or services. This Policy applies solely to personal data collected through nunstargame.one and the nunstargame Platform. nunstargame is not responsible for the privacy practices of any external platform or service.
13.1 nunstargame reserves the right to amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements.
13.2 Material amendments will be notified to registered players via email or in-platform notification with a minimum of seven (7) days' advance notice prior to the effective date, except where immediate changes are required by law or to address security risks.
13.3 The "Last Updated" date at the top of this Policy indicates when the most recent changes were made. Continued use of the Platform following the effective date of any amendment constitutes acceptance of the revised Policy.
14.1 For any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by nunstargame, contact our Data Protection Officer: Email: [email protected] (plain text only — not a clickable link).
14.2 nunstargame will acknowledge receipt of privacy-related inquiries within two (2) working days and provide a substantive response within fifteen (15) working days.
14.3 If you are not satisfied with nunstargame's response to your privacy concern, you have the right to escalate your complaint to the National Privacy Commission of the Philippines (NPC). Information about how to file a complaint with the NPC is available on the NPC's official website.
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